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General Advice

Our Generalist Advisers are trained volunteers and deal with approximately 12,000 enquiries each year on a wide range of subjects.







We will be closed on 1st April for Easter Monday.

We will be closed to VISITORS on Tuesday 16th & 23rd and Thursday 18th & 25th April from 12:30pm.  However, our phone lines remain open on these days until 4pm.


Our apologies for any inconvenience this may cause.


Regular Opening Hours:   

Monday  Tuesday  Thursday - 9.30am to 4.00pm    Wednesday - 9.30am to 6.30pm       Friday  - 9.30am to 12.30pm


Information on many subjects can also be found here.

People with money problems can be referred for an appointment with a Money Adviser.

Meanwhile, please refer to our A-Z page and search for information.


Money Advice

Money Advisers are available by appointment, and can be booked by phoning 242266.

We won’t judge you, we just offer help.

We can help you to negotiate affordable repayments if you have unmanageable debts.

If you prefer to deal with your creditors yourself we can offer you support, or we can contact them on your behalf.

We can also help you with budgeting to avoid debt.

Here are some income and expenditure forms for you to fill in and bring to your appointment, or just for your personal use.

If you want to negotiate with your creditors yourself then we have guides that may help. Please refer to the Money Advice section in the A - Z or contact us on 242266.

Money Advice