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General Advice

Our Generalist Advisors are available at least 31.5 hours each week without an appointment. They are trained volunteers and deal with about 11,000 enquiries each year on a wide range of subjects.

Opening hours for face-to-face or phone advice
Monday 9.30am to 4.00pm
Tuesday 9.30am to 4.00pm
Wednesday 9.30am to 6.30pm
Thursday 9.30am to 4.00pm
Friday 9.30am to 12.30pm

We also have wide range of information leaflets that you can come in and browse at Bridge Avenue, The Bridge, St. Sampson’s.You can phone for advice on 242266 or drop in without an appointment.

Information on many subjects can also be found here.

People with money problems can be referred for an appointment with a Money Advisor.

Meanwhile, please refer to our A-Z page and search for information.


Money Advice

Money Advisors are available by appointment, and can be booked by phoning 242266.

We won’t judge you, we just offer help.

We can help you to negotiate affordable repayments if you have unmanageable debts.

If you prefer to deal with your creditors yourself we can offer you support, or we can contact them on your behalf.

We can also help you with budgeting to avoid debt.

Here are some income and expenditure forms for you to fill in and bring to your appointment, or just for your personal use.

If you want to negotiate with your creditors yourself then we have guides that may help. Please refer to the Money Advice section in the A - Z or contact us on 242266.

Money Advice